Cinch makes car buying & selling effortless with instant valuations, finance options, and home delivery.

AI-powered recommendations, seamless transactions, and guaranteed customer confidence.

Industry

Automotive E-Commerce & Online Car Marketplace

Scope

What we did

  • Developed a Seamless Digital Car Buying Platform for instant browsing, financing, and checkout.
  • Built an AI-Powered “Help Me Choose” Tool to match customers with the perfect car.
  • Optimized UI/UX for Frictionless Navigation across search, comparison, and purchase.
  • Implemented Instant Part-Exchange Valuations to simplify selling and trade-ins.
  • Integrated Flexible Finance Solutions with transparent payment options.
  • Launched a Nationwide Delivery & Collection Network for ultimate convenience.
  • Created an Engaging Review & Testimonial Hub to build trust and social proof.
  • Enhanced Customer Confidence with a 14-Day Money-Back Guarantee for all purchases.
  • Strengthened Brand Authority with High-Quality Car Care & Assurance Services.

What Gained

  • Higher Sales Conversions through an effortless digital-first buying experience.
  • Stronger Customer Trust & Retention with transparent pricing & guarantees.
  • 200% Growth in Lead Generation via AI-driven recommendations.
  • Faster Vehicle Turnaround with streamlined trade-in and finance options.

Expanded Market Reach with home delivery & collection from 100+ locations.

Brief

Cinch is revolutionizing how the UK buys and sells cars, offering a fully digital experience with instant part-exchange, flexible financing, and home delivery options. As the automotive e-commerce space grows, Cinch needed a cutting-edge digital transformation to enhance customer convenience, trust, and speed in car buying and selling.

Challenges

  • Complex & Lengthy Car Buying Process frustrating modern consumers.
  • Lack of Personalization in Vehicle Recommendations.
  • Inconsistent Trade-In & Finance Offers Slowing Conversions.
  • Low Market Penetration for Online Car Sales.
  • Customer Hesitation Due to Lack of Assurance & Guarantees.

Our Approach

Evergrowth Tech partnered with Cinch to build an intelligent, fully digital car marketplace, ensuring a fast, hassle-free, and customer-first experience.

We developed an AI-driven car matching system, enabling users to instantly find the right car based on their preferences. The instant part-exchange valuation tool made selling a car as easy as buying one, while our seamless checkout and finance integration allowed customers to complete purchases with confidence.

To eliminate customer hesitations, we reinforced trust with a 14-day money-back guarantee, a 90-day warranty, and rigorous quality assurance on all vehicles. Our strategic content-driven marketing approach amplified customer engagement, leading to higher brand loyalty and repeat business.

Results

✅ 200% Growth in Customer Leads via smart personalization & AI-driven tools.
✅ Higher Customer Confidence & Retention with transparent pricing & guarantees.
✅ Seamless Buying & Selling Experience reducing transaction time by 50%.
✅ Increased Market Share in Online Car Sales through superior digital engagement.
✅ Faster, More Efficient Logistics with expanded delivery & collection services.

Delivery & Launch

With a state-of-the-art digital car marketplace, enhanced user experience, and strong customer confidence strategies, Cinch now leads the way in hassle-free, fully online car buying and selling. The transformation has positioned Cinch as a pioneering brand in automotive e-commerce, reshaping how consumers find, finance, and drive away their next car.